Estimated churn risk
72%High risk
Retention priority81 / 100
Risk is above the decision threshold and deserves proactive review.
CUSTOMER RETENTION INTELLIGENCE
See churn risk earlier. Act with context.
NAVIGATE turns measurable customer behavior into a clear retention view: estimated churn risk, retention priority, customer value, review factors, and practical next actions.
6behavior signals92.5%test recall0.911PR-AUC
NAVIGATE / LIVE PREVIEW
Model readyRetention overview
Customer signalsLast 90 days
ONE WORKFLOW
From customer signals to a retention decision.
Capture measurable signals
Use tenure, satisfaction, activity, spend, recency, and complaints instead of subjective guesses.
Estimate churn risk
A calibrated machine-learning model estimates risk and compares it with a validated decision threshold.
Prioritize the next move
Review value, engagement, risk factors, and recommended actions in one analysis.